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KION CONTACTS
Dealer Service Support
KION Product Support product_support.na@kiongroup.com
Scott Maeltzer (Manager) (843) 875-8492 scott.maeltzer@kiongroup.com
Juan Fleita (South/Mexico) (843) 670-2592 juan.fleita@kiongroup.com
Dustin Johnson (Midwest) (843) 518-0127 dustin.johnson@kiongroup.com
Clinton Petit (West) (843) 860-2144 clinton.petit@kiongroup.com
Josh Metts (Southeast) (843) 209-9379 joshua.metts@kiongroup.com
TBD (Northeast)
Jim Stump (Warehouse Mgr) (269) 377-6681 jim.stump@kiongroup.com
Technical Assistance
KION Product Support product_support.na@kiongroup.com
Eric Dunlap (843) 875-8000, Option 3, 1 eric.dunlap@kiongroup.com
Brian Eyre (843) 875-8000, Option 3, 1 brian.eyre@kiongroup.com
Denis Rourke (843) 875-8000, Option 3, 1 denis.rourke@kiongroup.com
Service Standards
Steve Pursley (Manager) (843) 875-8444 steve.pursley@kiongroup.com
John Myers (Key Account Support) (843) 875-8403 john.myers@kiongroup.com
Warranty
Joe Quagliato (843) 875-8338 joseph.quagliato@kiongroup.com
Service Software Support
KION Software Support service.software.na@kiongroup.com
Delaina Thorpe (843) 875-8376 steve.pursley@kiongroup.com
John Myers (Key Account Support) (843) 875-8403 john.myers@kiongroup.com
Parts Technical Assistance
KION Parts Technical Assistance product_support.na@kiongroup.com
Charlene Guillaume (843) 875-8000, Option 3, 2
Marcos Villacreses (843) 875-8000, Option 3, 2
Parts Sales Customer Service
KION Parts Sales Customer Service (800) 458-1357 parts_service.na@kiongroup.com
Lori Locklair (Supervisor) (800) 458-1357
Mandy Koon (800) 458-1357
Parts Returns
KION Parts Return (800) 458-1357 parts_service.na@kiongroup.com
Lori Locklair (Supervisor) (800) 458-1357
Mandy Koon (800) 458-1357
Shipping Dept
Brian Brookshire (Supervisor) (843) 875-8478 brian.brookshire@kiongroup.com
Technical Training
Bob Menges (Manager) (843) 875-8374 robert.menges@kiongroup.com
Robert Clayton (Instructor) (843) 875-8347 robert.clayton@kiongroup.com
Jon Williams (Instructor) (843) 875-8448 jonathan.williams@kiongroup.com
Jim DeWitt (eLearning) (843) 875-8449 james.dewitt@kiongroup.com
Aftersales Business Development
Todd Hooper (Manager & Midwest) (843) 214-6447 todd.hooper@kiongroup.com
Ed Langham (West) (843) 259-4196 ed.langham@kiongroup.com
Jim Schmitt (East) (843) 300-9428 jim.schmitt@kiongroup.com
Fleet Support
KION Fleet Support fleetmanagment.na@kiongroup.com
Brooke Rose (843) 875-8325 brooke.rose@kiongroup.com
Tim O'Connor (843) 875-8390 timothy.oconnor@kiongroup.com
Aftermarket Product Development
Chris Thomas (Manager) (843) 875-8310 chris.thomas@kiongroup.com
Vice President - Customer Service
Daniel Schlegel (843) 875-8462 daniel.schlegel@kiongroup.com